💙 Safe • Inclusive • Enjoyable
Welcome to Care2Run
We want every session to be safe, inclusive, and enjoyable for every child and family. These guidelines help us create a positive, pressure-free experience where each participant can thrive at their own pace.
Our Simple Promise
A few gentle guidelines to help our sessions run smoothly for everyone:
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Book Your Spot
Confirm in advance so our coaches can prepare the right care and group ratios.
⏰
Arrive a Little Early
15 minutes early gives your child time to settle in, adjust to the space, and warm up gently.
🤝
Support Your Child & Community
Cheer on your child and celebrate our supportive, neurodiverse sports community.
🛡️
Play Safely
Follow coach directions and foster mutual encouragement on and off the field.
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Have Fun Together
Celebrate movement, learning, and progress at your child’s individual pace.
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Be Our Advocate: Share with Other Parents
It hasn’t been easy to champion Care2Run for the community. Every student referral directly helps us sustain our programs and reach more families.
Joining a Session
- Confirmation: Your place is confirmed once payment is received.
- Arrival Time: Please arrive 15 minutes early so your child has time to settle in and prepare for the session.
- Late Arrivals: If you arrive more than 15 minutes late, your child may not be able to join as it can disrupt the group and affect safety.
- Participation & Warm-Up: Some children may need time to warm up before joining activities. If your child is unable to participate, our coaches will discuss the best next steps with you. Refunds are not provided for attended sessions.
Fees & Packages
Group Sessions
RM45 / child
Coaching fee for a 90-minute session. Venue and facility fees may apply depending on location.
Special
Bundle Package
10 + 2 Free
Register for 10 sessions and receive 2 additional sessions at no extra cost.
Referral Appreciation
RM15 Credit
Receive RM15 credit for each new participant you successfully refer to Care2Run.
Sibling Credit
RM10 Credit / session
Families registering more than one child receive RM10 credit/session per sibling when purchasing their first group bundle.
Class Numbers: To ensure a quality experience, sessions may be rescheduled, combined, or adjusted if fewer than 5 participants are registered.
Changes & Cancellations
| Booking Type | Notice Given | Policy & Eligibility |
|---|---|---|
| Single Session Bookings | 24 to 48 hours notice | 50% Credit for a future session |
| Less than 24 hours notice | No credit or refund | |
| Bundle Package Bookings | More than 48 hours notice | Reschedule anytime at no charge |
| 24 to 48 hours notice | 80% Session credit | |
| Less than 24 hours notice | No credit or refund |
If We Cancel: If a session is cancelled due to weather, venue issues, or unforeseen circumstances, a replacement session or credit will be provided.
Attendance & Package Validity
- Notification: Please let us know if your child will be absent.
- Absence Rule: Families who miss two consecutive weeks without notice may have their reserved place offered to another child.
- Freezing Packages: Bundle packages may be frozen for medical reasons or family holidays for up to 2 months.
- Non-Transferable: Unused sessions cannot be transferred to a new bundle package.
- Expiry: Bundle packages expire 4 weeks after the final scheduled session.
- Balance Refund: If no suitable replacement sessions are available, any remaining balance will be refunded.
Safety & Family Participation
- Wellness: If your child or a family member is unwell, please rest and return when fully recovered.
- Caregiver Presence: Parents and caregivers are encouraged to stay and support their child on a case-to-case basis.
- Attire & Sun Protection: Comfortable sports clothing, appropriate footwear, water, and sun protection are recommended.
- Coaching Authority: Safety decisions made by coaches during sessions are final and always made in the best interests of participants.
Parking & Venue (Taman Aman Park & Care2Run HQ)
- Parking: Free parking is available, subject to availability. Please park responsibly and considerately.
- Welcome Area: Our welcome area is usually located near the field or session gathering point.
- Meeting Point: Look out for the Care2Run team when you arrive!
Feedback & Communication
We welcome your questions, suggestions, and feedback. Our team is always happy to help.
📧 Email: hello@care2run.my